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Self-Install instructions for FTTN/FTTB nbn™ connections

by Community Manager on ‎08-05-2017 11:33 PM

Before you start: Do you have any of these devices currently connected via the old network? 

Source : nbn co ltd

These will no longer work once you’ve self-installed the nbn. If this is a concern, call us on 1800 834 273 to discuss other installation options.

If you have the White Telstra Gateway™ or Gateway Max 2™:

For self-installation instructions, check out this video below:

If you have the Black Telstra Gateway Max™:

For self-install instructions, check out the video below:

Quick Guide for all Gateways:

  1. Connect your Gateway
    • If required, pull the bottom stand away from the Gateway box
    • Matching colours and names, insert the grey plug into the grey ‘DSL’ port on the Gateway
    • Insert the other end into the wall phone socket. 
  2. Power your Gateway
    • Insert the power cable into the Gateway and plug the power supply into the wall, ensuring the power point is switch on
    • The power light should be on and solid green. If not turn the Gateway on by pressing the ‘POWER’ button on the side of the Gateway
    • Please wait for the ‘ONLINE’ light on you Telstra Gateway™ to turn solid green. This could take up to 10 minutes.
  3. Connect your home phone
    • Plug your existing home phone in the green port. When the ‘PHONE’ light on the Gateway turns green, you’ll be able to make and receive calls over the nbn network
    • Your Gateway must be turned on to make and receive calls.
  4. Connect your devices
    Via Wi-Fi:
    • On you device (smartphone, tablet, laptop etc.) select your Wi-Fi network name. You can find this printed on the side of the Gateway, or on your included Wi-Fi fridge magnet
    • When asked, enter in the Wi-Fi Password also printed on the side of the Gateway, or on your included Wi-Fi fridge magnet. 

    Via an Ethernet cable 
    • Connection via a LAN cable can deliver slightly faster speeds. If you would like to connect via an Ethernet cable, insert the yellow ‘LAN’ plug into any yellow port on the Gateway
    • Insert the other end into your devices network port.