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alexzhen
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1.Go to Your Telstra Tools
2.Click on Services and Mobile / Mobile Broadband
3.If you have access to the Mobile Data Usage Meter, a Mobile Phone / Mobile Broadband dashboard will appear. If you require access, refer to Your Profile section in Your Telstra Tools
4.On the Mobile / Mobile Broadband dashboard select your Billing Account number
5.Select a mobile number from the list on the left
6.Click on activate a replacement SIM card
7.Complete form and select submit
8.Confirm details and select proceed
9.A notification will be sent to your nominated email/mobile service
10.If you receive an email/SMS advising that the request was unable to be processed, please contact 24x7 Chat .
